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  1. Service Oklahoma
  2. FAQ's
  3. General App Troubleshooting

General App Troubleshooting

  • What do I do if a Digital ID won't scan, devices won’t connect or Tap isn’t responding?
  • Why is the Tap button missing?
  • Why does the customer’s phone not show a QR code?
  • What should I do if the screen is stuck on “Waiting for Approval…”?
Service Oklahoma